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It’s Not ‘Just a Cleaning’
One of the largest obstacles the profession of dentistry faces is public perception. Have you seen the memes floating around out there? You know the ones — they read: “What I do … What my family thinks I do … What my friends think I do.” We, as dental providers, know
Put on Your Thinking Caps!
One of the biggest struggles most dentists have is hiring the right people to be on their teams. For me, the ability to think through, understand and resolve tasks is a must-have trait for an applicant to be considered. I have found that the struggle is that people are not used to thinking anymore.
The AGD Fellowship Examination
I grew up in Toronto. Even though I, as of recently, have lived in Calgary for more years than I lived in Toronto, if you cut me I still bleed blue (for the Toronto Maple Leafs … and the Blue Jays, Argonauts, and even the non-blue Raptors). Back then, Ontario still had a grade 13. And since I
Thriving in Troubled Times
We live in troubling times. Our friends, families, patients and communities are more polarized than ever before. I have witnessed people ending relationships over differences of opinion. I have witnessed violent outbursts in response to others questioning someone’s behavior or decisions. Th
Continuing Dental Education Offers a Lifetime of Memories for the Whole Family
When my children were in grade school, if you asked them what they looked forward to in the upcoming year, they would have said their birthday, Christmas, and the AGD national meeting. For several years, our entire family would travel to the AGD meeting. My husband Gary would take the kids to see
Celebrating Our Fans
When I was in the Canadian Forces, I made friends with a fellow officer from Newfoundland, a province in Canada on the Atlantic coast, where commercial fishing is one of the biggest sources of employment in the region. He was telling me how the better captains knew where the fish would be because yo
Moments of Magic, Part Ten: Post-Treatment Care Calls
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discus
Moments of Magic, Part Nine: The Referrer Handwritten Thank-You Card
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discus
Working Together as a Team for AGD
The AGD Board and Executive Committee meet regularly throughout the year to discuss issues impacting the organization, review policies, and oversee the strategic direction of the organization. Our next meeting kicks off on August 18. I look forward to arriving in Chicago for the AGD Board meetin
Moments of Magic, Part Eight: The Handwritten Welcome Card
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discu
Moments of Magic, Part Seven: The Interactive Codiagnosis
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discu
Fostering a Sense of Community that Benefits All
Our AGD promotes advocacy for all of our members and all general dentists in one way or another. But what does advocacy mean? It is simply defined as public support for or recommendation of a particular cause or policy. Our outstanding leaders reach out to governmental agencies to recommend action o
Moments of Magic, Part Six: The Golden 10
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discu
Moments of Magic, Part Five: New Patient Office Tour
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discu
Moments of Magic, Part Four: New Patient Welcome Phone Call
In my lecture series, “Lost that Lovin’ Feeling? Success Is All About Relationships,” I talk about how my practice implemented relationship-based systems that are simply powerful and powerfully simple to enhance our success. In a previous “Daily Grind” post, I discu
What Are You Most Proud Of?
Have you ever stopped to think about what event, purchase or accomplishment you are most proud of? Many would say an academic achievement, such as receiving a DDS or DMD, would be a highlight. Following graduation, getting into a residency or specialty program or landing that ideal job, or any job a
Balance and Good Health
Challenges appear each day. Often, we exaggerate the drama at the moment, whether it be a staff member missing work, a difficult treatment schedule, unruly patients or even a bad test score from one of our children. While each of these situations may be deemed important at the time, the negative ene
Moments of Magic, Part Three
In my lecture series, “Lost that Lovin’ Feeling? Success is All About Relationships” I talk about implementing systems that are simply powerful and powerfully simple that are relationship based to enhance the success of our practice. In a previous Daily Grind post I discussed t
Moments of Magic, Part Two
In my lecture series, “Lost that Lovin’ Feeling? Success is All About Relationships” I talk about implementing systems that are simply powerful and powerfully simple that are relationship based to enhance the success of our practice. In a previous Daily Grind post I discussed t
Moments of Magic, Part one
In my lecture series, “Lost that Lovin’ Feeling? Success is All About Relationships” I talk about implementing systems that are simply powerful and powerfully simple that are relationship based to enhance the success of our practice. In a previous Daily Grind post I discussed t
Why Being a Member of PACE Is Important
I often wish I could switch lanes in my life and move over to the slow lane, but there is always something that keeps me racing. When I look at my colleagues, I realize that I am not alone in feeling like this. We are told to strive for a work-life balance, but when an emergency patient comes in at
How the PACE Council Helps AGD Members Navigate the Flow of Information
We all remember the amount of information we had to absorb in dental school within a short amount of time. The “drinking from a fire hose” analogy comes to mind. Generally speaking, our minds are not built to retain information when it is given in such enormous quantities. Then, once we
COVID Relationship Stories
The December 2021 issue of AGD Impact was an issue that has inspired me to share more stories. For some years, I have been espousing the concept that Success is All About Relationships and have taken that concept to everything I do in business. As a result, over the course of my 35-year long care
Self-Care is Not Selfish
In the June 2021 issue of AGD Impact, Editor Timothy F. Kosinski, DDS, MAGD, wrote about being physically vulnerable and the need to take time for ourselves to look after our physical health and well-being. It got me thinking about some other situations that happened to me recently. Bill (not hi