Education regarding the business management of a dental practice includes auxiliary utilization, scheduling, production strategies, employee motivation and rewards, any management tools for the improvement of running a dental practice. Specific subject codes should be used to ensure tracking toward specific licensing board requirements. 

Topics may include:

  • 555 Ethics in Dentistry
    Ethics in the practice of dentistry.
  • 563 California Dental Practice Act
  • 564 NY Ethics and Jurisprudence
  • 565 Documentation and Risk Management
    Topics include the best practices of patient documentation and the management of risk in documentation.  Often a required course for boards of dentistry.
  • 566 HIPAA
    Health Insurance Portability Accountability Act – education regarding the implementation of this law and the dental practice
  • 567 Electronic Health Record and Policies
    Education regarding the legal issues around Electronic Health Records and the policies that govern it.
  • Human relations/employment management
    Education regarding the management of employees in the dental practice, hiring, reviewing, firing, incentivizing.  Employment laws pertaining to dental practices.
  • Financial management
    Education concerning the financial management of a dental practice or a dentist’s wealth building personally and professionally.  Includes risk management such as insurances to have to reduce risk.
  • Insurance management/coding
    Education in insurance industry and it utilization in the dental practice.  Best practices with coding and billing of dental procedures to insurance or third party payers.  Analysis of insurance plans and their advantages and disadvantages.
  • Information technology, record safekeeping and transfer and risk management
    Education in regulations around the safe keeping, safe storage and safe transfer of records to maintain privacy of individual health records.
  • Marketing in dentistry – electronic and non-electronic
    Education in the best practices of the marketing of a dental practice utilizing any media outlet.  Print, radio, TV, online, social media, website etc.
  • Jurisprudence
    Education in the laws governing dentistry
  • Cultural competence
    Education about a set of congruent behaviors, attitudes, and policies that come together in a system, agency or among professionals and enable that system, agency or those professions to work effectively in cross-cultural situations.
  • Emerging concepts, techniques, and technology
  • Product/technology training
    Training on proper use of specific products/instruments developed to aid in managing practices and human resources. Product training courses should be directed to current users or a product and focus on proper/safe use.  Courses cannot contain any marketing information intended to encourage participants to purchase the product.